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Photo: Production at Caran d'Ache

Customer Service

Hi, do you have any questions? We'd be happy to help you out. Contact us on contact@penstore.com or by phone 0203 769 0150.

Our customer service is open weekdays 09.00 am - 15.30 pm. Please have your order number available. 


Free shipping on orders over £79.

Safe payments with Visa, Mastercard and PayPal.

Go to Frequently Asked Questions





UK VAT No: 459838333

Penstore.co.uk is operated by Pen Store Sthlm AB (Sweden).
Company address: Hornsgatan 98, SE-11821 Stockholm


Pen Store supports ECPAT 2024. ECPAT is a child rights organisation working against child sexual exploitation. Go to Ecpat's website to read more about the organisation and their work.
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